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12.10 registration fails

Discussion in 'Support' started by vefatica, Mar 23, 2011.

  1. vefatica

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    I just (OPTION /U) upgraded 12.01 to 12.10.57 on my machine at work which has never seen 12.10 before

    I tried to register with the info in TakeCommand.12.10.key (3 Feb 2011), the same info that's in my home computer's HKEY_CURRENT_USER\Software\JP Software\Take Command 12.10 (5 System License, successfully registered). It failed with "User name / key combination is not valid". I tried several more times with the same result. It is contacting the server and the server is responding with "key not found".
     
  2. vefatica

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    OK, I get it. I successfully used the info from the email. So what's with the file TakeCommand.12.10.key (which I guess contains a coded version of the key)? Will its existence let TCC run from removable media?
     
  3. rconn

    rconn Administrator
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    You're mixing activation keys and machine keys. Use the one (activation key) that I sent you.
     
  4. rconn

    rconn Administrator
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    Yes, but not on multiple machines. It's intended for people who aren't allowed access to the registry.
     

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