Can't install updates to TCMD x64
- Thread starter bwawsc2
- Start date
rconn
Administrator
- May
- 13,166
- 205
Staff member
The log file is showing that Windows Installer had an internal error (with no more details than that).
Try downloading the MSI installer at:
https://jpsoft.com/downloads/v18/tcmdx64_msi.msi
Run that installer and let me know if it behaves any differently.
Try downloading the MSI installer at:
https://jpsoft.com/downloads/v18/tcmdx64_msi.msi
Run that installer and let me know if it behaves any differently.
- Jun
- 13
- 1
- Jun
- 13
- 1
I'm now trying to install 19, and getting the same result (so it's installing to a new directory). I tried both the exe and the msi.Basically the same result.
rconn
Administrator
- May
- 13,166
- 205
Staff member
Not surprising, given that it's a Windows Installer internal error -- changing TCMD versions wouldn't affect that.
If you have any antivirus / antimalware apps running, you might try disabling them during the install.
What version of Windows are you running?
If you have any antivirus / antimalware apps running, you might try disabling them during the install.
What version of Windows are you running?
- Jun
- 13
- 1
I tried disabling Malwarebytes and Kaspersky Pure , one a a time and both at the same time, with no change. This is Windows 7. My laptop, running Windows 10, updated with no problems. I can't upgrade the desktop to Windows 10 - the install always fails with an unknown error. I've installed lots of other things, though.