Can't install updates to TCMD x64

[bwawsc2]

I'm running 18.00.29 64-bit. All updates since then have failed. Attached is the latest log. Windows 7.

 

[rconn]

The log file is showing that Windows Installer had an internal error (with no more details than that).

Try downloading the MSI installer at:

https://jpsoft.com/downloads/v18/tcmdx64_msi.msi

Run that installer and let me know if it behaves any differently.

 

[bwawsc2]

The log file is showing that Windows Installer had an internal error (with no more details than that).

Try downloading the MSI installer at:

https://jpsoft.com/downloads/v18/tcmdx64_msi.msi

Run that installer and let me know if it behaves any differently.

Basically the same result.

 

[bwawsc2]

Basically the same result.

I'm now trying to install 19, and getting the same result (so it's installing to a new directory). I tried both the exe and the msi.

 

[rconn]

Not surprising, given that it's a Windows Installer internal error -- changing TCMD versions wouldn't affect that.

If you have any antivirus / antimalware apps running, you might try disabling them during the install.

What version of Windows are you running?

 

[bwawsc2]

I tried disabling Malwarebytes and Kaspersky Pure , one a a time and both at the same time, with no change. This is Windows 7. My laptop, running Windows 10, updated with no problems. I can't upgrade the desktop to Windows 10 - the install always fails with an unknown error. I've installed lots of other things, though.