Can't install v13 build 15

May 20, 2008
11,424
99
Syracuse, NY, USA
First I tried the automatic upgrade (option /u) ... got this:

Code:
[ UNHANDLED EXCEPTION ]

    *** Stack Trace (x86) ***

[0x988a840f]   -----
[0x6ed27a94]   MsiSetOfflineContextW()
[0x6ebea45c]   MsiInvalidateFeatureCache()
[0x6ec45b92]   MsiGetPropertyW()
[0x00a4da54]   -----
[0x00a5b2a1]   -----
[0x009e2a92]   -----
[0x009d5c6c]   -----
[0x009d76f6]   -----
[0x009d7637]   -----
[0x009dbe8e]   -----
[0x7769c4e7]   gapfnScSendMessage()
[0x776b5b7c]   CreateDialogParamW()
[0x776b59f3]   CreateDialogParamW()
[0x77684ed5]   GetProcessDefaultLayout()
[0x77695582]   SendMessageW()
[0x74b75464]   Ordinal392()
[0x74afbbf2]   GetWindowSubclass()
[0x74afb908]   GetWindowSubclass()
[0x7769c4e7]   gapfnScSendMessage()
[0x7769c5e7]   gapfnScSendMessage()
[0x77691b31]   PeekMessageA()
[0x77691b57]   CallWindowProcW()
[0x009eb2a0]   -----
[0x7769c4e7]   gapfnScSendMessage()
[0x7769c5e7]   gapfnScSendMessage()
[0x77694f0e]   GetScrollBarInfo()
[0x77688c29]   SetWindowLongA()
[0x77a76fee]   KiUserCallbackDispatcher()
[0x009dc89d]   -----
The previous build was uninstalled. Then I DL'd TCMD.EXE from the beta directory, tried to install, and got this (don't understand the 64-bit address):

Code:
Error
---------------------------
Exception - [SEH_AV_DEP_BADPTR] ACCESS_VIOLATION (0xc0000005) at address 0x927f84c3988a840f.

    *** Stack Trace (x86) ***

[0x988a840f]   -----
[0x6ed27a94]   MsiSetOfflineContextW()
[0x6ebea45c]   MsiInvalidateFeatureCache()
[0x6ec45b92]   MsiGetPropertyW()
[0x00f1da54]   -----
[0x00f2b2a1]   -----
[0x00f32c8d]   -----
[0x00f32a84]   -----
[0x00f2844c]   -----
[0x00f2cd18]   -----
[0x00f2cb19]   -----
[0x00ed9ef6]   -----
[0x00eda0a7]   -----
[0x00ed8fa6]   -----
[0x00ed5ebe]   -----
[0x0014f778]   -----
[0x004a005c]   -----
Then I DL'd again, tried to install, and got this:

Code:
[ UNHANDLED EXCEPTION ]
---------------------------

    *** Stack Trace (x86) ***

[0x988a840f]   -----
[0x6ed27a94]   MsiSetOfflineContextW()
[0x6ebea45c]   MsiInvalidateFeatureCache()
[0x6ec45b92]   MsiGetPropertyW()
[0x0110da54]   -----
[0x0111b2a1]   -----
[0x010a2a92]   -----
[0x01095c6c]   -----
[0x010976f6]   -----
[0x01097637]   -----
[0x0109be8e]   -----
[0x7769c4e7]   gapfnScSendMessage()
[0x776b5b7c]   CreateDialogParamW()
[0x776b59f3]   CreateDialogParamW()
[0x77684ed5]   GetProcessDefaultLayout()
[0x77695582]   SendMessageW()
[0x74b75464]   Ordinal392()
[0x74afbbf2]   GetWindowSubclass()
[0x74afb908]   GetWindowSubclass()
[0x7769c4e7]   gapfnScSendMessage()
[0x7769c5e7]   gapfnScSendMessage()
[0x77691b31]   PeekMessageA()
[0x77691b57]   CallWindowProcW()
[0x010ab2a0]   -----
[0x7769c4e7]   gapfnScSendMessage()
[0x7769c5e7]   gapfnScSendMessage()
[0x77694f0e]   GetScrollBarInfo()
[0x77688c29]   SetWindowLongA()
[0x77a76fee]   KiUserCallbackDispatcher()
[0x0109c89d]   -----
 
May 20, 2008
11,424
99
Syracuse, NY, USA
The first three times I tried to install, BTM (and only BTM) was pre-checked (never saw that before). I left it checked. All three failed (see my other post).

The fourth time, I unchecked it (in the past I always left all three unchecked). The install succeeded.
 
May 20, 2008
11,424
99
Syracuse, NY, USA
The first three times I tried to install, BTM (and only BTM) was pre-checked (never saw that before). I left it checked. All three failed (see my other post).

The fourth time, I unchecked it (in the past I always left all three unchecked). The install succeeded.

I should have added, when all was said and done, btm_auto_file was still handled by v12 ... so the BTM option, which I left checked the first three install attempts, was either never reached, or didn't work.
 

rconn

Administrator
Staff member
May 14, 2008
12,365
150
I should have added, when all was said and done, btm_auto_file was still handled by v12 ... so the BTM option, which I left checked the first three install attempts, was either never reached, or didn't work.

That's handled by Windows Installer, not me. Since it apparently isn't working 100% reliably on all systems, I've removed it from the installer for v13.
 

samintz

Scott Mintz
May 20, 2008
1,503
16
Solon, OH, USA
My installs have so far gone quite smoothly.
However, given Vince's remarks about the .BTM association I decided
to see what my installation had done. It has issues.

I had .BTM checked, .CMD and .BAT unchecked.

Code:
[C:\TC13] assoc .btm
.BTM=JP Software.Take Command 13.0.BTM

[C:\TC13] ftype "JP Software.Take
Command 13.0.BTM"
TCC: File type not found or no open
command associated with "JP Software.Take Command 13.0.BTM"

-Scott

vefatica <> wrote on 09/08/2011
01:22:14 AM:


>
> I should have added, when all was said and done, btm_auto_file was


> still handled by v12 ... so the BTM option, which I left checked the
> first three install attempts, was either never reached, or didn't
work.
 
May 20, 2008
11,424
99
Syracuse, NY, USA
On Thu, 08 Sep 2011 11:38:39 -0400, rconn <> wrote:

|---Quote (Originally by vefatica)---
|I should have added, when all was said and done, btm_auto_file was still handled by v12 ... so the BTM option, which I left checked the first three install attempts, was either never reached, or didn't work.
|---End Quote---
|
|That's handled by Windows Installer, not me. Since it apparently isn't working 100% reliably on all systems, I've removed it from the installer for v13.

I was off-base there. I only looked at btm_auto_file (where I had recently been
in RegEdit) expecting that to have changed. I was not aware that you use a
different file type and I didn't check the type of ".BTM". So I really have no
idea whether the installer did what it was supposed to do or not.

What is "btm_auto_file" anyway ... is it the result of my manually making the
BMT association?
 
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