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DIR /Z Causes GPF in TCMD V10 B50

Discussion in 'Support' started by BitPusher, Mar 9, 2011.

  1. BitPusher

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    In:
    TCC 11.00.50 Windows XP [Version 5.1.2600]
    TCC Build 50 Windows XP Build 2600 Service Pack 3
    Registered to Carl Johnson - 1 System License

    I've had this problem in the past with previous versions of TCMD but this problem is repeatable even across IPLs of the system. If I enter DIR /Z the display gets almost to the end before the GPF.

    Here is the Windows XP Event Viewer data logged:
    Event Type: Error
    Event Source: Application Error
    Event Category: None
    Event ID: 1000
    Date: 03/09/2011
    Time: 13:29:15
    User: N/A
    Computer: ASUS-P4B266
    Description:
    Faulting application tcc.exe, version 11.0.0.50, faulting module takecmd.dll, version 11.0.0.50, fault address 0x0005e46e.
    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 46 61 69 6c ion Fail
    0010: 75 72 65 20 20 74 63 63 ure tcc
    0018: 2e 65 78 65 20 31 31 2e .exe 11.
    0020: 30 2e 30 2e 35 30 20 69 0.0.50 i
    0028: 6e 20 74 61 6b 65 63 6d n takecm
    0030: 64 2e 64 6c 6c 20 31 31 d.dll 11
    0038: 2e 30 2e 30 2e 35 30 20 .0.0.50
    0040: 61 74 20 6f 66 66 73 65 at offse
    0048: 74 20 30 30 30 35 65 34 t 0005e4
    0050: 36 65 0d 0a 6e..

    I was also able to save the file from the Microsoft "Send Error" report although I didn't send the report to Microsoft. I can e-mail the report and a copy of the DESCRIPT.ION file (Since this one doesn't have any passwords in it like the time I previously reported the problem) if you let me know where to send it.

    My Road Runner today has been flaky, so I might be slow to respond to any reply.

    Carl
     
  2. BitPusher

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    Bad form to reply to one's post, but I couldn't edit the title. This error occurred in TCMD V11 NOT V10 as the post title indicates.

    Carl
     
  3. Charles Dye

    Charles Dye Super Moderator
    Staff Member

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    You might try upgrading to the latest build of that version, 11.0.52, and see whether that fixes the issue.
     
  4. BitPusher

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    Thanks for the reply Charles.

    I suppose I could do as you suggested, but based upon my prior experience with this problem I don't think it will fix it. Plus I don't want to have to recapture the problem data when it (probably) will occur again since I've never seen in a release note where this problem was addressed. Additionally, the directory where this occurs is not always the same and the current failure location is a directory that gets updated fairly often and I don't want to make any changes to it even though I made a copy of the failing DESCRIPT.ION file.

    Searching the forum, I saw where I initially reported this problem on 03/22/2009 @12:03. At the time I was using TCMD V10.00.59. At that time Rex asked me to send him my DESCRIPT.ION file, but I didn't do that because that particular file contained passwords. At that time Rex also asked about a TCC.GPF file. I just now did a FFIND /A: /S /Dcdefghijkl TC*.GP* on my system and 0 files were found so for some reason it is not being created.

    On a related note, from my post of 03/22/2009 I saw that the DIR /Z worked on 4NT V8.01 (ASCII). Since I still have that installed I tried the DIR /Z command on today's failing location and it worked without any errors.

    Carl
     
  5. rconn

    rconn Administrator
    Staff Member

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    and a

    in

    where

    Please send the DESCRIPT.ION file to support@jpsoft.com. (The Windows error
    report is useless.)

    Rex Conn
    JP Software
     
  6. K_Meinhard

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    Hallo Rex,

    I don't know how you do it, but this is how your quotes (and your's only) look in my Note that there a Winmail:

    ---Quote---

    ---End Quote---
    and a


    ---Quote---

    ---End Quote---
    in


    ---Quote---

    ---End Quote---
    where


    ---Quote---

    ---End Quote---
    Please send the DESCRIPT.ION file to support@jpsoft.com. (The
    Windows error report is useless.)

    Rex Conn
    JP Software


    Please note the unquoted quotes regularly cropping up. Could your software not use quote styles like those most used here?

    herzliche Grüße,

    Klaus Meinhard
     

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