I think I figured it out. In HTML emails, the title of the article and the link to it immediately below are HUGE. I think the HTML specifies size 18 (but it looks more like what Windows calls 32, see the attached BIG.PNG). Anyway, Agent won't wrap the link so the lower limit for wrapping everything is the width of that line. In the link is a bare minimum of (for example) Code: http://jpsoft.com/forums/threads/[title].3661/#post-20653 With no title at all and its huge font that takes up 9-10 inches of horizontal real estate. Rex, could you make that font (title and link) smaller ... say 11 (the size of most of the rest of the text)?