How to? Error updating from 20.00.16 to 20.00.21
Charles Dye
Super Moderator
- May
- 5,220
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Staff member
I would download the installer from the web site and try that:
https://jpsoft.com/downloads/v20/tcmd.exe
https://jpsoft.com/downloads/v20/tcmd.exe
Thanks, that worked.
Charles Dye
Super Moderator
- May
- 5,220
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Staff member
Glad it worked for you. (Especially since I don't have a plan B!)
- May
- 403
- 5
Same problem. Your solution worked for me, too, however...
Now TCMD says "the test version has expired..." and my key is no longer working. Do I need a new key?
Now TCMD says "the test version has expired..." and my key is no longer working. Do I need a new key?
rconn
Administrator
- May
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Staff member
The registration key hasn't changed. The key is in a file in "C:\ProgramData\JP Software\TakeCommand.20.0.key" -- did you delete that file (or directory)?
- May
- 403
- 5
No, I have the directory and file, and it says
[Take Command v20.0 Registration]
Key=US***************************B
(with most of the key edited out here)
Works as usual with my V17, not at all after the manually downloaded V21 install.
[Take Command v20.0 Registration]
Key=US***************************B
(with most of the key edited out here)
Works as usual with my V17, not at all after the manually downloaded V21 install.
rconn
Administrator
- May
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- 218
Staff member
Did you try re-registering? If that doesn't work, send your key to [email protected] and I'll check to see if it's been corrupted.
- May
- 403
- 5
Hallo Rex,
no, I didn't. The key worked fine befor with V.20.17, and does so again now that I have reinstalled that version.
And I see that I am not alone with this problem. I'll have a look again after the weekend.
no, I didn't. The key worked fine befor with V.20.17, and does so again now that I have reinstalled that version.
And I see that I am not alone with this problem. I'll have a look again after the weekend.
rconn
Administrator
- May
- 13,334
- 218
Staff member
AFAIK, nobody else has reported a problem with the registration key after an update.
A possible "Plan B" (also mentioned in another thread):
You could -as a workaround- temporary disable the Signature check:
by editing Updater.ini and then start the update procedure again
Updater.ini
;Flags=PerMachine|ShowConfigOptionsButton|VerifyDigitalSignature
Flags=PerMachine|ShowConfigOptionsButton