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Forum Problem

Discussion in 'Support' started by BillMc, Jun 28, 2008.

  1. BillMc

    BillMc Guest

    Hello JP: TC Support,

    I've been trying to sent a mail to Tips & Tricks but keep on
    getting failure messages in return. Yes, I'm subscribed.

    Failure Message:

    Each of the following recipients was rejected by a remote mail server.
    The reasons given by the server are included to help you determine why
    each recipient was rejected.

    Recipient: <tc_tips@jpsoft.com>
    Reason: 5.1.1 <tc_tips@jpsoft.com>... User unknown

    --
    Best regards,
    Bill
     
  2. vpdura

    Joined:
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    On Sat, 28 Jun 2008 22:40:22 -0500, BillMc <>
    wrote Re [Support-t-252] Forum Problem:


    This brings up a closely related question in my mind: How does one
    initiate a new thread in one of the forums via email?

    I receive all the posts (such as this one) via email and can easily
    reply to a thread via email by just doing a "reply" as I am doing
    here.

    However how would I initiate a new thread in a forum? Is there a list
    of the forum address anywhere? I just got finished looking around at
    http://www.jpsoft.com/forums/index.php
    and didn't see anything about initiating a thread via email.

    I found this email from rconn

    == quote =The JP Software forums support both web access and email access.

    If you want to receive emails of the forum messages:

    Click on "User CP" in the navigation bar.

    Click on "Edit forum subscriptions".

    Click on the drop-down to the right of each forum you want to
    subscribe to, and select the type of email subscription you want
    (instant, daily digest, or weekly).

    Click the update button at the bottom of the page to save your
    settings.

    You will now receive all messages posted to the selected forums. You
    can reply to those messages or send new messages from your email app
    and they will be posted to the forum.
    == end quote =
    Note in the last paragraph above "..or send new messages from your
    email app and they will be posted..."

    Send new messages to what address??

    A search of the forums for the term "email" found messages that
    suggested these addresses:


    open_forum@jpsoft.com

    Does anyone know if they are correct? Are there others? Is there an
    official list somewhere?

    Thanks and Best Regards
    --
    At first they laugh at you, then they ignore you, then they fight you, then you win.
     
  3. Steve Fabian

    Joined:
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    Below is a list of email addresses to send your (new thread) posts to, if
    authorized to do so (by signing up via the web interface). For each append
    the mail server address AT JPSOFT DOT COM.

    cp_announcements
    cp_support

    tc_announcements
    tc_plugins
    tc_suggestions
    tc_support
    tc_tips

    tccle_announcements
    tccle_support

    open_forum

    BTW, I have an Outlook Express message rule for each, redirecting incoming
    messages to unique folders.
    --
    HTH, Steve
     
  4. thomasl

    Joined:
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    vpdura <> wrote:

    I had the same problem a few days ago. Here's a list (provided by Steve
    Fabian, IIRC):


    It would be helpful if this information would be somewhere on the forum
    pages where it can actually be found.

    --
    cheers thomasl

    web: http://thomaslauer.com/start
     
  5. BillMc

    BillMc Guest

    The message I sent to this forum was an email sent to
    (the Reply-To field of the forum
    generated emails.

    While that appears to work fine, it isn't working for
    tc_tips.

    BTW, my email program, The Bat!, with the help of my header
    stripping macro, changed the subject to:
    Re: Forum Problem
    It will probably post with a mangled subject of:
    RE: [Support-t-252] Forum Problem

    Weird and totally unnecessary.

    BTW2: I didn't quote the previous message between (1) these
    forums totally mess up quoting and (2) since threading
    works, quoting isn't strictly needed.

    --
    Best regards,
    Bill
     
  6. p.f.moore

    Joined:
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    2008/6/29 Steve Fábián <>:

    BTW, this seems to be out of date - there's a message from Rex in the
    Tips & Tricks forum:

    """
    The Tips & Tricks forum has been broken into five subforums; the email
    addresses are:

    tc_tips_aliases@jpsoft.com
    tc_tips_functions@jpsoft.com
    tc_tips_misc@jpsoft.com
    tc_tips_plugins@jpsoft.com
    tc_tips_scripting@jpsoft.com
    """


    Steve, thanks for (re-)posting these. But the question has come up now
    on a number of occasions. I think it would be useful if this
    information were available somewhere on the JPSoft site - ideally in
    the forum area itself.

    (It's actually available in the Reply-To header of any existing email
    to a forum, but that's no help if you're trying to post to a forum you
    don't have any saved messages for...)

    Paul.
     
  7. rconn

    rconn Administrator
    Staff Member

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    BillMc wrote:


    What is the address where you're sending the mail?

    Rex Conn
    JP Software
     
  8. vpdura

    Joined:
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    On Sun, 29 Jun 2008 13:29:25 -0500, Steve Fábián
    <> wrote Re RE: [Support-t-252] Forum Problem:


    Thanks very much Steve. That's very helpful.

    Regards,
    Vic Dura
    --
    At first they laugh at you, then they ignore you, then they fight you, then you win.
     
  9. BillMc

    BillMc Guest

    On Sun 29-Jun-08 2:58pm -0600, rconn wrote:

    Truly strange. It's in the email I received from the forum.
    The problem address was right between the Reason: 5.1.1 and
    the ... (it's missing in your quoting of my message).

    The address to which I had sent is tc_tips at jpsoft dot com

    --
    Best regards,
    Bill
     
  10. Steve Fabian

    Joined:
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    | BTW, this seems to be out of date - there's a message from Rex in the
    | Tips & Tricks forum:
    |
    | """
    | The Tips & Tricks forum has been broken into five subforums; the email
    | addresses are:
    |
    | tc_tips_aliases@jpsoft.com
    | tc_tips_functions@jpsoft.com
    | tc_tips_misc@jpsoft.com
    | tc_tips_plugins@jpsoft.com
    | tc_tips_scripting@jpsoft.com
    | """

    Oh! I asked (futilely)that there be a delay between announcement on new fora
    and their implementation, so that there would be time to 1/ subscribe before
    the first item is posted, and 2/ set up redirection locally into individual
    folders. Apparently the email-only subscriber cannot get everything, the
    groups are created and populated before one can subscribe. This makes them
    useless for those not "browsing". I don't browse the 'net. If I need
    specific information, I use Google, or - what is more frequently the case -
    go directly to a specific website. New JPsoft fora fall by the wayside here,
    unless the notice is sent well in advance of allowing anything to be posted.
    --
    Steve
     
  11. Steve Fabian

    Joined:
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    BillMc wrote:
    | ...
    | BTW2: I didn't quote the previous message between (1) these
    | forums totally mess up quoting and (2) since threading
    | works, quoting isn't strictly needed.

    Threading works when enabled only, and then only if the earlier posts were
    received via the email interface (not the case for anything before you have
    a chance to subscribe to a new group). I have not yet suffered Alzheimer's,
    so I just read messages in the order of arrival, unthreaded. If I respond, I
    quote the minimum so a reader without access to the original can understand
    what I am about to say. I am hoping others do the same, so I don't have to
    search the NG for prior messages.
    --
    Steve
     
  12. rconn

    rconn Administrator
    Staff Member

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    Steve Fábián wrote:

    The notice was sent out a couple of weeks ago, before the forums were
    populated.

    Rex Conn
    JP Software
     
  13. Steve Fabian

    Joined:
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    rconn wrote:
    | Steve Fábián wrote:
    || Oh! I asked (futilely)that there be a delay between announcement on
    || new fora
    || and their implementation, so that there would be time to 1/ subscribe
    || before
    || the first item is posted, and 2/ set up redirection locally into
    || individual folders. Apparently the email-only subscriber cannot get
    || everything, the groups are created and populated before one can
    || subscribe. This makes them useless for those not "browsing". I don't
    || browse the 'net. If I need specific information, I use Google, or -
    || what is more frequently the case - go directly to a specific
    || website. New JPsoft fora fall by the wayside here,
    || unless the notice is sent well in advance of allowing anything to be
    || posted.
    | ---End Quote---
    | The notice was sent out a couple of weeks ago, before the forums were
    | populated.

    You are correct, and I have apparently set up "instant email" about June
    13th (my last access before today to the forum website). However, I did not
    receive any email from any of these groups. In fact, the last posts in these
    groups were made 4 days before I signed up, on June 9th, hence HERE they are
    empty. Is there ever going to be a method to DOWNLOAD old posts, as can be
    done from any server using sparklist?
    --
    Steve
     

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