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HTTP protocol error. 403 Proxy Unacknowledged

Discussion in 'Support' started by eekstein, Feb 9, 2012.

  1. eekstein

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    I just purchased version 13.0. When I try to register it I get "HTTP protocol error. 403 Proxy Unacknowledged." Any idea how I can resolve this?
     
  2. rconn

    rconn Administrator
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    Your proxy server is blocking Take Command's access to the registration server. You can either configure the proxy server to allow Take Command access, or you can go to OPTION / Internet (in TCC) and enter your proxy information.

    If you're unable to do either of those, you can email support@jpsoft.com and request a manual activation key. (The disadvantage to the manual keys is they do not support autoupdate.)
     
  3. eekstein

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    We do not have a proxy server.
     
  4. rconn

    rconn Administrator
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    You've got something blocking access -- firewall? Router?? Internet security suite???
     

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