HTTP protocol error. 403 Proxy Unacknowledged

[eekstein]

I just purchased version 13.0. When I try to register it I get "HTTP protocol error. 403 Proxy Unacknowledged." Any idea how I can resolve this?

 

[rconn]

Your proxy server is blocking Take Command's access to the registration server. You can either configure the proxy server to allow Take Command access, or you can go to OPTION / Internet (in TCC) and enter your proxy information.

If you're unable to do either of those, you can email support@jpsoft.com and request a manual activation key. (The disadvantage to the manual keys is they do not support autoupdate.)

 

[eekstein]

We do not have a proxy server.

 

[rconn]

You've got something blocking access -- firewall? Router?? Internet security suite???