install fail

[Roedy]

I went to install the 2018-03-13 version of TakeCommand to fix the expired problem. BUT it says there is an install already in progress and refused to install. Is there some way to clear this non-existent previous install? Windows is failing to install updates. Perhaps that is related.

 

[gentzel]

Reboot?

 

[rconn]

That error is coming from Windows, not TCMD. You can start task manager and end any instances of Windows Installer.

 

[Tom Bruce]

Rex, I have the same problem. I have tried killing the process in task manager and trying it again. The installer hangs during the "searching for previous installations" phase.

 

[rconn]

Are you doing an update or did you uninstall the previous TCMD installation first?

 

[Tom Bruce]

I was imprecise in my reply. It says searching for installed applications.

I an doing an update ... should I uninstall?

I've attached a screenshot.

 

[rconn]

You *shouldn't* have to do an uninstall first, but it can't hurt. This is a Windows Installer issue, and (sometimes, on a few systems) it gets easily confused.

 

[Tom Bruce]

Thanks ... all is well again!

 

[AnrDaemon]

This has been happening to me as well, when I had TCC-RT installer interrupted for one or another reason.
It could hang on next install, or offer a new install instead of an upgrade.
After last cleanup/uninstall and a fresh new install, all seems well so far.

 

[Roedy]

Are you doing an update or did you uninstall the previous TCMD installation first?

My usual tcc stopped working because of the date problem. I found I could limp by using only icons for BTM files on the deskop.
I tried reinstalling on top of the existing Take Command. That's when I get the message about an install already in progress.