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Installed but can't run Take Command 16.0

Discussion in 'Support' started by mathewsdw, Mar 20, 2014.

  1. mathewsdw

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    I get a message box that says that the trial version of Take Command 16.0 has expired and I just installed it.
     
  2. JohnQSmith

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    Perhaps you installed it previously and then uninstalled it. The trial timer goes back to the first time you installed a particular version.
     
  3. mathewsdw

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    John, thank you but while that's a very plausible explanation (although I certainly don't remember installing any version of version 16, beta or otherwise) you didn't tell me what I could do about it I'd really like to try before I buy.
     
  4. keithg1964

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    Try installing v15 not a lot has changed.
     
  5. mathewsdw

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    John I'm currently running version 15 which is exactly why I want to try before I buy.
     
  6. rconn

    rconn Administrator
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    If you installed v16 previously, it will have set the 30-day trial counter. There's no way to reset that (short of reinstalling Windows or wiping your registry).

    But JP Software does offer a 90-day unconditional guarantee, so if you order v16 and decide you don't like or need it, we will refund the purchase price.
     

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