By registering with us, you'll be able to discuss, share and private message with other members of our community.

SignUp Now!

Microsoft messed me up...

Because of problems with Microsoft Word 2013, Microsoft support set me up with a new account. But when I try to access TCMD or TCC under the new account I get a nastygram 'Access is denied. "C:\ProgramData\TakeCommand.18.0.key"'. That file is accessible from the command line, but not from a GUI where I could check the permissions on the file. I edited the file from the command line adding my current license information, but that does not help. HELP!!!!

O.K. Found the answer. I went back into the old account and deleted "C:\ProgramData\TakeCommand.18.0.key"'. Then I came back to the new account and reinstalled TCMD and it seems to work now.