Moving Registration to New Work Laptop

[forbin]

My employer just recently issued me a new laptop, and unfortunately -- once again -- I seem to have gotten things wrong when upgrading from one machine to another. I run v22 on my work laptop, and have a different version on my personal laptop (AFAICR... been a while since I've booted it up). My work version is installed on an external WD passport drive so that my personal stuff stays on my personal drive, and so that if I leave my employer, the app is not physically on my work laptop.

Before moving to the new machine, I checked the Control Panel on the old one and saw I had a TCmd entry there. I dutifully uninstalled it from the old machine, but with the external drive disconnected so it wouldn't put me through the pain of deleting files there.

I thought this was the easy way to do things, and then just connect my drive to the new laptop, run Take Command, and tell it where the USB key file is. But that didn't work; it's telling me all my licenses are in use.

Do I need you to reset my entry in your license server?

Assuming that's so, what other steps should I take once that's done?

(LOL, I went looking for instructions in the Forum, and found my own thread from a few years back from a previous time this happened. But it didn't help in this instance.)

 

[rconn]

Take Command v24 and later allow you to show your registered computers and to unregister old unused ones. For earlier versions, you'll need to send a request to [email protected] with the activation key and the computer(s) you want to unregister.

 

[forbin]

That's wonderful! I will do that!

(And I have a later license, so I need to just carve some personal time out to get things sorted out and ensure my personal laptop, desktop, and work machines are moved to v24+.)