MSI Installer
- Thread starter fromano
- Start date
Thanks,
Have you ever seen this error or do you have an idea of what's going on why is it trying to get JPSoft\TCMD20?
this is the log:
MSI (c) (74:B4) [20:59:31:648]: Product: Take Command x64 20.0 -- Error 1606. Could not access network location JPSoft\TCMD20.
MSI (c) (74:B4) [20:59:31:649]: Note: 1: 1314 2: JPSoft\TCMD20
MSI (c) (74:B4) [20:59:31:649]: Note: 1: 1606 2: JPSoft\TCMD20
MSI (c) (74:B4) [20:59:32:399]: Product: Take Command x64 20.0 -- Error 1606. Could not access network location JPSoft\TCMD20.
MSI (c) (74:B4) [20:59:32:400]: Note: 1: 1314 2: JPSoft\TCMD20
MSI (c) (74:B4) [20:59:32:400]: Note: 1: 1606 2: JPSoft\TCMD20
MSI (c) (74:B4) [20:59:34:114]: Product: Take Command x64 20.0 -- Error 1606. Could not access network location JPSoft\TCMD20.
MSI (c) (74:B4) [20:59:34:115]: Note: 1: 1606 2: JPSoft\TCMD20
MSI (c) (74:B4) [20:59:37:755]: Product: Take Command x64 20.0 -- Error 1606. Could not access network location JPSoft\TCMD20.
Action ended 20:59:37: CostFinalize. Return value 3.
MSI (c) (74:B4) [20:59:37:760]: Doing action: FatalError
Action start 20:59:37: FatalError.
Info 2826. Control Bitmap on dialog FatalError extends beyond the boundaries of the dialog on the bottom by 1 pixels.
MSI (c) (74:F4) [20:59:37:783]: Note: 1: 2731 2: 0
MSI (c) (74:D8) [20:59:40:440]: Doing action: AI_SHOW_LOG
Have you ever seen this error or do you have an idea of what's going on why is it trying to get JPSoft\TCMD20?
this is the log:
MSI (c) (74:B4) [20:59:31:648]: Product: Take Command x64 20.0 -- Error 1606. Could not access network location JPSoft\TCMD20.
MSI (c) (74:B4) [20:59:31:649]: Note: 1: 1314 2: JPSoft\TCMD20
MSI (c) (74:B4) [20:59:31:649]: Note: 1: 1606 2: JPSoft\TCMD20
MSI (c) (74:B4) [20:59:32:399]: Product: Take Command x64 20.0 -- Error 1606. Could not access network location JPSoft\TCMD20.
MSI (c) (74:B4) [20:59:32:400]: Note: 1: 1314 2: JPSoft\TCMD20
MSI (c) (74:B4) [20:59:32:400]: Note: 1: 1606 2: JPSoft\TCMD20
MSI (c) (74:B4) [20:59:34:114]: Product: Take Command x64 20.0 -- Error 1606. Could not access network location JPSoft\TCMD20.
MSI (c) (74:B4) [20:59:34:115]: Note: 1: 1606 2: JPSoft\TCMD20
MSI (c) (74:B4) [20:59:37:755]: Product: Take Command x64 20.0 -- Error 1606. Could not access network location JPSoft\TCMD20.
Action ended 20:59:37: CostFinalize. Return value 3.
MSI (c) (74:B4) [20:59:37:760]: Doing action: FatalError
Action start 20:59:37: FatalError.
Info 2826. Control Bitmap on dialog FatalError extends beyond the boundaries of the dialog on the bottom by 1 pixels.
MSI (c) (74:F4) [20:59:37:783]: Note: 1: 2731 2: 0
MSI (c) (74:D8) [20:59:40:440]: Doing action: AI_SHOW_LOG
MSI error 1314 and 1606 mean that some directory path is not "physically" available (for illustrations: error 1315 would mean folder exists, but "access denied" ).
Most probable cause: some (user) shell folder is not - or wrong - defined.
You can find these in the registry under:
Just check if all these folders actually exist. If not: create them and re-run the installer.
Easy access to these registry keys through REG.exe:
Good luck!
If that doesn't do the trick: There's an option to set the logginglevel to "debug". That will give a lot more detail for what might cause this behaviour.
Most probable cause: some (user) shell folder is not - or wrong - defined.
You can find these in the registry under:
- HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
Easy access to these registry keys through REG.exe:
Code:
reg.exe query "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders"If that doesn't do the trick: There's an option to set the logginglevel to "debug". That will give a lot more detail for what might cause this behaviour.
Little CMD script (assuming no TCMD available because of installation issues) to list missing Shell folders:
(The backslash at the end of "if not exist %%y\ " is to make sure %%y is a folder and not a file that goes by the same name.)
(The backslash at the end of "if not exist %%y\ " is to make sure %%y is a folder and not a file that goes by the same name.)
Code:
@echo off
cls
set DUMP=%temp%\dump.txt
for %%a in ("HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders" ^
"HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders" ^
) DO CALL :CHECKREG %%a
::DONE
del "%DUMP%"
goto :EOF
:CHECKREG
REG.exe export %1 ""%DUMP%"" /y >nul
type "%DUMP%"
for /f "usebackq skip=3 tokens=2 delims==" %%y in (`type "%DUMP%"`) DO (if not exist %%y\ echo MISSING : %%y )
echo.----------------------------------------------------------
goto :EOF