Receiving timeouts when attempting to register software.

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Aug 18, 2011
6
0
#1
I just replaced my hard drive in my machine and upon installing take command and attempting to register i receive "Registration Error" "[10060] Connection timed out". I'm posting this message from the same computer and all other internet connections are flowing as normal. Any help would be appreciated... (fwiw, i tried on both a nearby wireless network as well as my local lan).
 

rconn

Administrator
Staff member
May 14, 2008
10,210
86
#5
I just upgraded and am getting the same "Registration Error" "[10060] Connection timed out".
The registration server is working at this time. You probably have a proxy server blocking TCMD from the registration server.

You can either edit your "OPTION / Internet / HTTP Proxy" settings, or (if you don't have access to your proxy server settings) you can request a manual key from support@jpsoft.com.