TakeCommand 18 Installation Failure

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Jun 12, 2015
4
0
#1
Unable to install latest version.

Fails with long error code:

Tried uninstalling 17, turning off all protection utils, etc. Running 8.1 with latest updates.

Please advise

[SEH_AV_READ_BADPTR] ACCESS_VIOLATION (0xc0000005) at address [0x05a79b36]

Advanced Installer Enhanced UI 12.2 build 64035
*** Stack Trace (x86) ***

[0x05a79b36] DllGetClassObject()
[0x646d6374] -----
[0x75dcc801] RealShellExecuteExA()
[0x75d2229d] Ordinal184()
[0x75a9777e] ShellExecuteExW()
[0x00e1ca9b] -----
[0x00e2308d] -----
[0x00e23058] -----
[0x00e20f93] -----
[0x00e22b4b] -----
[0x00dc1f92] -----
[0x00dc21ef] -----
[0x00dc215f] -----
[0x00dc297f] -----
[0x00dd3bac] -----
[0x77d3ad1f] RtlInitializeExceptionChain()
[0x77d3acea] RtlInitializeExceptionChain()
[0x00d70000] MODULE_BASE_ADDRESS
 
Jun 12, 2015
4
0
#3
Yes, it consistently fails.
Also failed on a laptop also running 8.1.

Have also tried after unloading ALL running programs, protections, etc.

Very Frustrating.

Cory
 
Dec 10, 2014
63
1
#5
Oh no, exactly the same for me (win7 x64) - I want to install the new shiny, and don't want to re-install windows or ask ms about some obscure bugs :-o

Code:
[SEH_AV_READ_BADPTR] ACCESS_VIOLATION (0xc0000005) at address [0x10009b36]

Advanced Installer Enhanced UI 12.2 build 64035
*** Stack Trace (x86) ***

[0x10009b36]  DllGetClassObject()
[0x6172676f]  -----
[0x75477944]  RealShellExecuteA()
[0x753ea744]  Ordinal733()
[0x75251d46]  SHGetMalloc()
[0x75251eba]  ShellExecuteExW()
[0x75251e48]  ShellExecuteExW()
[0x0133ca9b]  -----
[0x0134308d]  -----
[0x01343058]  -----
[0x01340f93]  -----
[0x01342b4b]  -----
[0x012e1f92]  -----
[0x012e21ef]  -----
[0x012e215f]  -----
[0x012e297f]  -----
[0x012f3bac]  -----
[0x778992e2]  RtlInitializeExceptionChain()
[0x778992b5]  RtlInitializeExceptionChain()
[0x01290000]  MODULE_BASE_ADDRESS
 
Jun 12, 2015
4
0
#7
;-(> Still no go, again that big long error code, and difficulty in closing the
installer down. Does not respond to usual closing methods, have to go into task
manager and kill the process.

[SEH_AV_READ_BADPTR] ACCESS_VIOLATION (0xc0000005) at address [0x07eb9b36]

Advanced Installer Enhanced UI 12.2 build 64035
*** Stack Trace (x86) ***

[0x07eb9b36] DllGetClassObject()
[0x63745c73] -----
[0x753bc801] RealShellExecuteExA()
[0x7531229d] Ordinal184()
[0x7508777e] ShellExecuteExW()
[0x00a7ca9b] -----
[0x00a8308d] -----
[0x00a83058] -----
[0x00a80f93] -----
[0x00a82b4b] -----
[0x00a21f92] -----
[0x00a221ef] -----
[0x00a2215f] -----
[0x00a2297f] -----
[0x00a33bac] -----
[0x772aad1f] RtlInitializeExceptionChain()
[0x772aacea] RtlInitializeExceptionChain()
[0x009d0000] MODULE_BASE_ADDRESS