1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

TCMD 10.00.57 crashes for want of python26.dll

Discussion in 'Support' started by Phileosophos, Mar 11, 2009.

  1. Phileosophos

    Joined:
    Aug 28, 2008
    Messages:
    86
    Likes Received:
    2
    I downloaded and installed the latest version today and am having trouble running Python scripts. To produce the problem, take the following steps:

    1. Use the OPTION command to enable internal support for Python.
    2. Run any python (*.py) script at the command line.
    What you'll get is a crash with the error message: "TCC: (Sys) DLL not found: python26.dll" Please let me know if I can help in fixing the issue.
     
  2. rconn

    rconn Administrator
    Staff Member

    Joined:
    May 14, 2008
    Messages:
    9,856
    Likes Received:
    83
    Phileosophos wrote:

    Do you have Python 2.6 installed?

    Rex Conn
    JP Software
     
  3. Phileosophos

    Joined:
    Aug 28, 2008
    Messages:
    86
    Likes Received:
    2

    I read the feature description, which says: "Added internal support for Python (.py). You must enable Python in the OPTION / Startup dialog." Seeing as how it's described as internal led me to believe that it was internal to TakeCommand and not something I needed to install separately. You may want to change that feature list to make it clear that Python is, in fact, external and not internal. Thanks for the tip, I'll see if I can get it working. I have Python 3.x installed at the moment, so I'll have to see about finding/installing the older version.
     
  4. rconn

    rconn Administrator
    Staff Member

    Joined:
    May 14, 2008
    Messages:
    9,856
    Likes Received:
    83
    Phileosophos wrote:

    If you're referring to the "What's New" section in the help, that's not
    the docs, just a (very) brief mention of new features.

    See the "Python Support" section in the online help for details.

    Rex Conn
    JP Software
     
  5. Phileosophos

    Joined:
    Aug 28, 2008
    Messages:
    86
    Likes Received:
    2
    I completely understand that it's not the docs. It is, however, text that gets used to entice new customers to upgrade. As such, it should match the docs, don't you think?
     
  6. rconn

    rconn Administrator
    Staff Member

    Joined:
    May 14, 2008
    Messages:
    9,856
    Likes Received:
    83
    Phileosophos wrote:

    I don't think that anyone would be thrilled at having to read through a
    hundred pages of "What's New"!

    Rex Conn
    JP Software
     

Share This Page