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Uninstalled beta, now v11 says it is expired

Discussion in 'Support' started by David Marcus, Aug 25, 2010.

  1. David Marcus

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    I installed the v12 beta, then uninstalled it. Now, v11 says, "This trial version of Take Command has expired!" I click "Register" and enter my info, click "OK", but it just goes back to the has-expired message. Tried rebooting. Windows Vista Home Premium.
     
  2. gwgaston

    gwgaston Senior IT Security Consultant

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    I had a similar experience. But I removed v11 and rebooted when it happened, and then reinstalled and added back to registration without issue. Similar issues has popped up with prior versions not being registered (esp frequent for me with v9) and I am able to just re-register them. At the moment v7, v8, v9, v10, v11, and v12 are all keeping their registration and running smoothly.
     
  3. dim

    dim Dimitry Andric

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    On 2010-08-25 18:59, David Marcus wrote:

    This is most likely because the v12 uninstaller unregisters
    IsLicense40.dll. Try manually re-registering the v11 version of the DLL
    by running (from Explorer, and as an elevated administrator):

    regsvr32 "C:\Program Files\Take Command 11\ISLicense40.dll"

    Replace "C:\Program Files\Take Command 11" with the directory where you
    installed v11, if it is different.
     
  4. David Marcus

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    I uninstalled and reinstalled V11 and it works now.
     

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