Re: "Your JPSoft Registration Key(s)" e-mail message.
I just upgraded to V12.1 from V11 and when I copy/pasted the information from the aforementioned e-mail as it suggested, the registration failed with an essentially useless [11004]..... error message. Since that was the way it worked in V11, I tried a couple more times and then saw the magic characters "DNS" in the error message. I read the e-mail message two more times and there was NO mention of having an Internet connection required to register.
I normally stay disconnected from the Internet as much as possible unless I'm actively using it by keeping the A.C. power off to the router and cable modem. As a lark, I "resumed" Kaspersky Internet Security protection, powered up the router and cable modem, waited for them to come ready, and then tried the Take Command registration again. Lo and behold, it worked.
The e-mail should have plainly stated that an Internet connection is required to register Take Command and the [11004] error message verbage needs to be made less esoteric.
Carl Johnson
I just upgraded to V12.1 from V11 and when I copy/pasted the information from the aforementioned e-mail as it suggested, the registration failed with an essentially useless [11004]..... error message. Since that was the way it worked in V11, I tried a couple more times and then saw the magic characters "DNS" in the error message. I read the e-mail message two more times and there was NO mention of having an Internet connection required to register.
I normally stay disconnected from the Internet as much as possible unless I'm actively using it by keeping the A.C. power off to the router and cable modem. As a lark, I "resumed" Kaspersky Internet Security protection, powered up the router and cable modem, waited for them to come ready, and then tried the Take Command registration again. Lo and behold, it worked.
The e-mail should have plainly stated that an Internet connection is required to register Take Command and the [11004] error message verbage needs to be made less esoteric.
Carl Johnson