Troubleshooting, Service and Support

If you need help with Take Command, we encourage you to review our documentation and then contact us for assistance if required.


If you need help with sales, ordering, or registration keys, please contact our Sales and Customer Service department. See Contacting JP Software for our email address, mail address, and telephone numbers. Note that Sales and Customer service staff cannot assist you with technical problems and conversely Technical Support representatives cannot answer your sales or registration questions.


If you need technical support for Take Command, review the Technical Support information section, which tells you what we need to know to provide you with accurate and timely support, then contact us via one of the methods described there. In most instances, our Online Support Forum is the fastest and most efficient way to address your technical questions and concerns.


Note that we do not provide support for TCC/LE. If you have questions about TCC/LE, post them on the TCC/LE forum on our web site.