The help and IE's cookies

[vefatica]

Is the help ever going to stop deleting my IE11 cookies (and everything else in ControlPanel\InternetOptions\General\Settings\ViewFiles)?

 

[Charles Dye]

You know, it's kinda scary that you notice this....

 

[rconn]

1) Not reproducible here.
2) Those aren't your cookies, those are temporary cache files which could be deleted at any time by anyone (including IE).

 

[vefatica]

1) Not reproducible here.
2) Those aren't your cookies, those are temporary cache files which could be deleted at any time by anyone (including IE).

Haven't we gone through this before? Do you see the cookie below? As long as it's there, my "stay logged in" at the forums works. As soon as I start the help, it, and everything else shown below (and more) disappear. And the "stay logged in" NO LONGER WORKS. It is, indeed, deleting my cookies. Using the help makes IE unusable!

 

[TEA-Time]

2) Those aren't your cookies, those are temporary cache files which could be deleted at any time by anyone (including IE).

It most certainly does include cookies. The highlighted cookie in the screen shot below (from an x64 Win7 with IE11machine) is what was created when I pulled up this page, logged in and checked the box to stay logged in. Delete that (or any other cookie tied to a site I've chosen to keep myself logged into, for that matter) and I'm no longer logged in when I go back to the associated site. It's quite easy to notice having to log back into sites all the time.

This Temporary Internet Files "view" is actually an aggregation of different folders due to the processing of the desktop.ini file in it (much like browsing to the Fonts folder, which actually shows the installed fonts regardless of where they physically are, rather than just what's in that folder).

At least on my machine, the actual cache files are in..
%USERPROFILE%\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5

..and my cookies are in..
%USERPROFILE%\AppData\Roaming\Microsoft\Windows\Cookies

 

[vefatica]

Here's another look at it. Before starting TCC's help, I have two cookies from today ... one from Google and one from JPSoft.

After starting the help, those two are gone.

 

[mdlawler]

Here's another look at it. Before starting TCC's help, I have two cookies from today ... one from Google and one from JPSoft.
View attachment 1376
After starting the help, those two are gone.
View attachment 1377

Hey Vince, have you figured out what folders or files to save before running tchelp.exe and then to copy back to get around this until it gets fixed?

 

[vefatica]

Is it ever going to stop? Did I mention that it also deletes ALL of IE11's cache?

 

[rconn]

Is it ever going to stop? Did I mention that it also deletes ALL of IE11's cache?

Not reproducible here.

 

[vefatica]

Not reproducible here.

That doesn't help much.

 

[Alpengreis]

This is an anoying bug, really.

Here it deletes the cache too in my

\AppData\Local\Microsoft\Windows\INetCache\IE\

right after I start the HELP ...

Win 10 Pro x64 with TC 20.11.40

 

[rconn]

This is an anoying bug, really.

Here it deletes the cache too in my

\AppData\Local\Microsoft\Windows\INetCache\IE\

right after I start the HELP ...

Win 10 Pro x64 with TC 20.11.40

Try it with a more recent build (current is 20.11.44).

 

[vefatica]

Try it with a more recent build (current is 20.11.44).

Build 44 does nothing for me. Problem still there.

 

[Alpengreis]

Tested with Build 46.

It does delete (at least parts of) CURRENT IE cache, right after I start the help ...

Here it does NOT delete cookies it seems (Win 10 Pro x64 (6.3.14393).

 

[mdlawler]

Build 44 does nothing for me. Problem still there.

I'm seeing the same thing as Vince. I don't care so much about the cache, but deleting my cookies is really annoying.

 

[vefatica]

Yet another look at it. I start with a couple cookies (google and jpsoft). I wind up with none. Note the unprintable character in _FOLDERTIME.