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xp support and multi-license

Discussion in 'Support' started by David Borger, Aug 10, 2017.

  1. David Borger

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    I have not yet purchased Take Command and the answer to these questions will help me determine if it is appropriate for me:

    1) Does the most recent version support XP Professional SP 3, 32-bit?

    2) If I purchase 2 licenses will I be able to download 1 for the above XP machine and one for 64-bit Windows 10?

    3) The XP is running on the Windows 10 machine using VirtualBox. Will this cause any problems?
     
  2. rconn

    rconn Administrator
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    1) The current version (21.0) supports Windows 7 and later. XP support was discontinued after v16 when Microsoft dropped CONN support. We can supply a V16 key on request if you order the current version.

    2) On request.

    3) There are no issues running TCMD in Virtualbox.
     
  3. David Borger

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    Thanks for the reply. A couple of logistical questions. I assume to do what I want--run a Windows 10/V21 version and XP/V16--I should request 2 licenses, correct? Where in the process do I request a v16 license? Do I need to request a different version to download as well?
     
  4. rconn

    rconn Administrator
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    Yes, that's a two-license system. After you place the order (and receive the v21 licenses), send an email to support@jpsoft.com and request the v16 license.
     
  5. David Borger

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    Great. Thanks. So is the v16 license all I need or will I need to download another executable for the XP/32-bit?
     
  6. rconn

    rconn Administrator
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