Upgrade from 19 to 19.10 fails

Dec 21, 2015
4
0
#1
Whether or not I choose to install Everything.

[SEH_AV_READ_BADPTR] ACCESS_VIOLATION (0xc0000005) at address [0x02bb9b36]

Advanced Installer Enhanced UI 12.7.2 build 68656
*** Stack Trace (x86) ***

[0x02bb9b36] DllGetClassObject()
[0x74202265] -----
[0x65677261] -----
[0x72696474] -----
[0x3a64223d] -----
[0x6120225c] -----
[0x69647070] -----
[0x765ca8c0] Ordinal733()
[0x76431d66] SHGetMalloc()
[0x76431e4c] SHGetMalloc()
[0x76431eaf] ShellExecuteExW()
[0x012044bb] -----
[0x0120a4ca] -----
[0x0120b9d9] -----
[0x0120a495] -----
[0x01154a1b] -----
[0x01209bfb] -----
[0x011a5955] -----
[0x7780e394] RtlInitUnicodeString()
[0x7780e394] RtlInitUnicodeString()
[0x0115e659] -----
[0x0115e659] -----
[0x0115ddb3] -----
[0x0115de4b] -----
[0x0115dbfc] -----
[0x0115de4b] -----
[0x011f90bc] -----
[0x01209583] -----
[0x011a5de2] -----
[0x011a6629] -----
[0x011bb21e] -----
[0x77819882] RtlInitializeExceptionChain()
[0x77819855] RtlInitializeExceptionChain()
[0x01150000] MODULE_BASE_ADDRESS
 

rconn

Administrator
Staff member
May 14, 2008
10,506
94
#2
Whether or not I choose to install Everything.

[SEH_AV_READ_BADPTR] ACCESS_VIOLATION (0xc0000005) at address [0x02bb9b36]
That’s a Windows Installer (Microsoft) issue, not TCMD. When we’ve seen this (fortunately rare) occurrence in the past, running the installer again almost always works. If not, you can try downloading the MSI build instead (at https://jpsoft.com/downloads/v19/tcmdx64.msi).