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Registration crash

I set up a new Win7x86 VM for a client project, installed a fresh download of TCMD 20, and tried to register it. It crashed. The exception logs created were empty. Event Viewer showed this:
Log Name:      Application
Source:        Application Error
Date:          3/6/2017 11:29:35 AM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      WIN-IHRBLDI684C
Faulting application name: tcmd.exe, version:, time stamp: 0x58a3bb76
Faulting module name: ipworks16.dll, version: 16.0.6160.0, time stamp: 0x582676fc
Exception code: 0xc0000005
Fault offset: 0x00031ab6
Faulting process id: 0x9a4
Faulting application start time: 0x01d296afedfd9b5b
Faulting application path: C:\JPSoft\TCMD20\tcmd.exe
Faulting module path: C:\JPSoft\TCMD20\ipworks16.dll
Report Id: 3a5c53da-02a3-11e7-9af9-bc83850d7b27
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <TimeCreated SystemTime="2017-03-06T19:29:35.000000000Z" />
    <Security />

C:\>ver /r

TCC  20.11.40   Windows 7 [Version 6.1.7600]
TCC Build 40   Windows 7 Build 7600
It registered just fine on a Win10x64 VM.
I rolled back my VM and reinstalled TCMD 20. The desktop shortcut did not get created, though send to desktop from the start menu created one. Trying to launch from that shortcut or from Windows Explorer fails. The exception log contained this code.
[2017/03/06 16:37:54.855] TCExplorer.cpp:561 CTCExplorerApp::InitInstance()  SEH Exception: 0x77121595 - Unknown exception
If I start TCC first and then use that to start TCMD from the command line, that works fine and I can then attach the original TCC session. The registration crash still happens also.
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