Can not get/start Take Command gui

Feb 6, 2021
1
0
Switzerland
Hi there
When I try to start Take Command it does not start up.
The eventlog says:

Protokollname: Application
Quelle: Application Error
Datum: 06.02.2021 07:46:15
Ereignis-ID: 1000
Aufgabenkategorie:(100)
Ebene: Fehler
Schlüsselwörter:Klassisch
Benutzer: Nicht zutreffend
Computer: KRONOS
Beschreibung:
Name der fehlerhaften Anwendung: tcmd.exe, Version: 27.0.19.0, Zeitstempel: 0x600f0b7b
Name des fehlerhaften Moduls: tcmd.exe, Version: 27.0.19.0, Zeitstempel: 0x600f0b7b
Ausnahmecode: 0xc000041d
Fehleroffset: 0x0000000000021da1
ID des fehlerhaften Prozesses: 0x4e94
Startzeit der fehlerhaften Anwendung: 0x01d6fc53c1b24ba8
Pfad der fehlerhaften Anwendung: C:\Program Files\JPSoft\TCMD27\tcmd.exe
Pfad des fehlerhaften Moduls: C:\Program Files\JPSoft\TCMD27\tcmd.exe
Berichtskennung: 75e2d914-aea9-4197-9ae0-b7573278c4aa
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:
Ereignis-XML:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>100</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2021-02-06T06:46:15.1429186Z" />
<EventRecordID>37200022</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>KRONOS</Computer>
<Security />
</System>
<EventData>
<Data>tcmd.exe</Data>
<Data>27.0.19.0</Data>
<Data>600f0b7b</Data>
<Data>tcmd.exe</Data>
<Data>27.0.19.0</Data>
<Data>600f0b7b</Data>
<Data>c000041d</Data>
<Data>0000000000021da1</Data>
<Data>4e94</Data>
<Data>01d6fc53c1b24ba8</Data>
<Data>C:\Program Files\JPSoft\TCMD27\tcmd.exe</Data>
<Data>C:\Program Files\JPSoft\TCMD27\tcmd.exe</Data>
<Data>75e2d914-aea9-4197-9ae0-b7573278c4aa</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
Any suggestions ?

Help is very much appreciated.

Thanks urmel
 

rconn

Administrator
Staff member
May 14, 2008
12,345
150
The address for that exception is not in the TCMD code; it's either in a Windows dll or a third-party dll that's being injected into TCMD.

Look in the "C:\ProgramData\JP Software\Take Command 27\" directory and see if you have a TCMD.exception.log file. If you do, forward it to support@jpsoft.com. (That file has far more useful information than the Windows event log.)

Is this error happening the first time you tried to start TCMD, or after you'd been running / configuring it? If the latter, you can try temporarily disabling your TCMD.INI file and see if TCMD will load.
 
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