MSI Installer

[fromano]

I'm having trouble installing v20 b17. is there any chance I can download the MSI package from somewhere

 

[rconn]

https://jpsoft.com/downloads/v20/tcmdx64.msi

 

[fromano]

Thanks,
Have you ever seen this error or do you have an idea of what's going on why is it trying to get JPSoft\TCMD20?

this is the log:

MSI (c) (74:B4) [20:59:31:648]: Product: Take Command x64 20.0 -- Error 1606. Could not access network location JPSoft\TCMD20.

MSI (c) (74:B4) [20:59:31:649]: Note: 1: 1314 2: JPSoft\TCMD20
MSI (c) (74:B4) [20:59:31:649]: Note: 1: 1606 2: JPSoft\TCMD20
MSI (c) (74:B4) [20:59:32:399]: Product: Take Command x64 20.0 -- Error 1606. Could not access network location JPSoft\TCMD20.

MSI (c) (74:B4) [20:59:32:400]: Note: 1: 1314 2: JPSoft\TCMD20
MSI (c) (74:B4) [20:59:32:400]: Note: 1: 1606 2: JPSoft\TCMD20
MSI (c) (74:B4) [20:59:34:114]: Product: Take Command x64 20.0 -- Error 1606. Could not access network location JPSoft\TCMD20.

MSI (c) (74:B4) [20:59:34:115]: Note: 1: 1606 2: JPSoft\TCMD20
MSI (c) (74:B4) [20:59:37:755]: Product: Take Command x64 20.0 -- Error 1606. Could not access network location JPSoft\TCMD20.

Action ended 20:59:37: CostFinalize. Return value 3.
MSI (c) (74:B4) [20:59:37:760]: Doing action: FatalError
Action start 20:59:37: FatalError.
Info 2826. Control Bitmap on dialog FatalError extends beyond the boundaries of the dialog on the bottom by 1 pixels.
MSI (c) (74:F4) [20:59:37:783]: Note: 1: 2731 2: 0
MSI (c) (74:D8) [20:59:40:440]: Doing action: AI_SHOW_LOG

 

[MaartenG]

MSI error 1314 and 1606 mean that some directory path is not "physically" available (for illustrations: error 1315 would mean folder exists, but "access denied" ).


Most probable cause: some (user) shell folder is not - or wrong - defined.
You can find these in the registry under:

• HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders
• HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders
• HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

(Where the Current User is of course the (administrator) installation account
​

Just check if all these folders actually exist. If not: create them and re-run the installer.

Easy access to these registry keys through REG.exe:

reg.exe query "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders"

Good luck!

If that doesn't do the trick: There's an option to set the logginglevel to "debug". That will give a lot more detail for what might cause this behaviour.

​

 

[MaartenG]

Little CMD script (assuming no TCMD available because of installation issues) to list missing Shell folders:

(The backslash at the end of "if not exist %%y\ " is to make sure %%y is a folder and not a file that goes by the same name.)

@echo off
cls
set DUMP=%temp%\dump.txt

for %%a in ("HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders" ^
            "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders"  ^
            ) DO CALL :CHECKREG %%a
::DONE
del "%DUMP%"
goto :EOF              

:CHECKREG
   REG.exe export %1 ""%DUMP%"" /y >nul
   type "%DUMP%"
   for /f "usebackq skip=3 tokens=2 delims==" %%y in (`type "%DUMP%"`) DO (if not exist %%y\ echo MISSING : %%y )
echo.----------------------------------------------------------
goto :EOF