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Once again the Can't Install bug bites...

Discussion in 'Support' started by fishman@panix.com, Aug 16, 2016.

  1. fishman@panix.com

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    This time with TCMD20 and the very latest Windows 10. Log attached.

    Harvey
     

    Attached Files:

  2. rconn

    rconn Administrator
    Staff Member

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    This is (still) an Windows Installer internal error. This error usually goes away if you run the installer again; if not you can download the .msi installer instead of the .exe:

    https://jpsoft.com/downloads/v20/tcmdx64.msi
     
  3. fishman@panix.com

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    When I try the .msi file I get an installer error "Could not access network location JPSoft/TCMD20."

    One thing - I am not installing to the canonic location but to c:\4nt6\, which is essentially what I have been doing with your products for the last 25 years. Could this be the problem?

    Harvey
     

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