Update / install issue with 20.0.20.10.32 take command

[Seven]

I selected check updates and it attempted to update me to the latest version of take command and failed mid way through withError 997. Overlapped I/O operation is in progress. Below is the log file, any ideas, I cannot install the previous version either.

 

[Seven]

Great system, I cannot attach the log file or paste the contents because it keeps saying it looks like spam

 

[TEA-Time]

Attaching a file and pasting works fine here. I typed this in Notepad, then copied and pasted it here, then took a screen shot and attached it and chose to insert it as a full image.

 

[Seven]

The log is too large to post, when I previously tried to attach the file it said it looked like a spam message, seems to let me attach now.

 

[Seven]

Attached the file for your analysis

 

[rconn]

This is a known Windows Installer error sometimes caused by Microsoft security update KB2918614.

A Google search will turn up a lot of pages talking about this; one of the most detailed is at:

[title]

Which provides a number of possible solutions to the problem.

 

[Seven]

Much appreciated, I will investigate

 

[Seven]

I tried the hotfix which wouldn't install "not applicable to my system" Tried to find the KB that causes the problem, no luck. I found a solution that works. Rename the RSA S-1-5-18 directory to bak

Rename the folder C:\ProgramData\Microsoft\Crypto\RSA\S-1-5-18 to C:\ProgramData\Microsoft\Crypto\RSA\S-1-5-18_BAK

Try installing again